More about our software
If your question isn't answered, don't hesitate and contact us by phone or email.
Please download the following file and unzip it:
Afterwards run the following program depending on the Windows 32 or 64-bit operating system:
vcredist_x86.exe (32-Bit) or vcredist_x64.exe (64-Bit).
This should fix the problem.
You need at least:
Windows® Vista® / 7® / 8® /10®
Pentium / AMD Prozessor
8 GB RAM
1 GB available hard-disk space
OpenGL capable graphics-card
Windows® 7 /10® – 64 Bit-Version
Multi-Core Prozessor (i7)
16 GB RAM
1 GB available hard-disk space
NVIDIA® graphic cards with 4 GB graphic memory
3-button-mouse with wheel
To work with an Apple computer, you will need additionally: Parallels® Desktop for Mac or an alternative program as well as Windows®. Of course, you can also use vectorcam in the "BOOTCAMP" on the Mac under Windows.
Annotation: The new Ribbon user interface from vectorcam does NOT work with Windows XP! You need minimum Windows7®.
Before you start the installation, make sure that you have administrator rights on your computer. If you are not sure, please contact your system administrator first.
You will need:
First download the vectorcam file from your customer area and save it on your PC. To start the installation double click on the downloaded file. The installation starts. Follow the instructions in the dialogs. Please note that the installation can only be carried out if the supplied dongle is connected to the PC.
After installation: Login into your personal customer area once again. There you will find your license key. Copy the
Loggen Sie sich abermals in Ihren Kundenloginbereich ein. Auf Ihrer persönlichen Kundenseite finden Sie ein Fenster in dem Ihr Lizensschlüssel steht. Copy the three-lined license key (User; Organization; Check) and open the folder in which you have installed vectorcam. There you will find a file named license.ini. If the file does not exist, please contact us. Open the license.ini and insert your license key. Save the file. Please note that the the license.ini should be in the same folder as the vector.exe.
To carry out a vectorcam update, have a look at our video tutorial for the update.
As of version 14.0.043 all data remains after deinstallation. Postprocessors, libraries, vectorcam settings, etc. won't deleted during the uninstallation. After installing the new version, all data and settings are immediately available again. For safety reasons, we nevertheless recommend regular data backups!
Version updates for older versions should be initially backed up as usual and then uninstalled. Which files need to be backed up can be found here.
If you have a valid update service, you can download the latest version from the customer area. Information on which version is currently the current version is shown on the right side of the service menu. The customer login can be found at the top right of this website.
This message appears in case of a conflict with another vectorcam version on the computer. To eliminate this message, please proceed as follows
You should not see this message anymore. If it still appears, please contact our support: Telefon: +49 (0) 52 51 – 1 80 80 – 0 eMail: email@example.com
Problem description: No text can be "copied" in the input dialogs as well as "pasted" into another input field. The reason are incorrect settings in the registry file.
To solve the problem, please proceed as follows:
All settings including the standard values that are displayed in the dialogue boxes can be stored individually. To save your personal data, please proceed as follows:
Post processor – files must be saved in the vectorcam – subfolder “cfg “.Postprozessor – The files located in this folder are automatically displayed in the selection window at the “NC Open” command from vectorcam.
Post processor – files are identified by the file extension “.cfg”.
For every NC-machine, a separate folder and a NC file identification can be established. The setting is made in the post-processor (vectorNC) in the menu – “Option-File ID Import / Export “.
Dialog box “File identification Import / Export “:
The folder and the file ID can be specified for exporting and importing separately. More information can be found in the online help.
When using CAD / CAM software, PC's are usually used with two built-in graphics cards (an on-board graphics and a high-performance graphics card from NVidia or AMD).
In the default setting, the graphics are usually set in such a way that the system decides (especially in notebooks) when to choose which of the two graphics cards to use. This means that only when more graphics performance is required, the high-performance graphics card will be activated. As a result, the graphics are usually slowed down.
In order to ensure that full graphic performance is always available for vectorcam, it is therefore advisable to specify in the graphics settings that the high-performance graphics card should always be used when using vectorcam.